Track your order

Enter your tracking number from your confirmation email to track your order.

Frequently Asked Questions

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Where is my tracking number?

Your tracking number will be sent to you in the order confirmation email. This may take 1-3 business days due to factors outside of our control.

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How long does shipping take?

We offer free tracked shipping for all orders. Order processing takes 1-2 business days before shipment. Once your item/s is dispatched, the estimated delivery time is:

- USA: 6-8 business days
- UK: 6-8 business days
- Europe: 6-8 business days
- Australia: 7-12 business days
- Canada: 7-12 business days
- Rest of world: 12-20 business days

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What is the refund policy?

We love our VAULTBAG® and are confident you will too! That's why we're offering a 90-Day, Risk-Free Guarantee. If you're not satisfied, we'll gladly issue a full refund. Click here to view our policy