Track your order

Track the status of your order by simply entering the tracking number we provided in your confirmation email. Stay up-to-date with the latest information on your delivery and ensure a hassle-free experience. Thank you for choosing our services! If you have any questions please don't hesitate to contact us.

Frequently Asked Questions

check_box

Where is my tracking number?

Your tracking number is located in your shipping confirmation email which is sent to you once your order has left our warehouse.

Please allow 1-3 working days to receive this email from the date of ordering. If you have any questions please contact us.

check_box

How long does shipping take?

We offer free tracked shipping for all orders. Order processing takes 1-2 business days before shipment. Once your item/s is dispatched, the estimated delivery time is:

- USA: 5-8 business days
- UK: 5-8 business days
- Europe: 5-8 business days
- Australia: 7-12 business days
- Canada: 7-12 business days
- Rest of world: 12-20 business days

check_box

What is the refund policy?

Others love VAULTBAG® and we're confident you will too! That's why we offer a 90-Day, Risk-Free Guarantee. If you're not satisfied, we'll gladly issue a full refund. Click here to view our policy

  • Have a Question?

    Click the button below and send us a message.